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Live help Genie is Live Chat Software for live help, live support, visitor tracking, and proactive sales support for your web site. It is a software based solution that allows Companies to communicate, or chat, in real time with visitors. The special thing about Live help Genie is that it can help to Enhanced Agent Productivity, Easy to setup and easy to use, Reliability and Stability. Our live help will improve agent productivity example such as searchable information management and retrieval system in Live help Genie. Agents can store the most common responses/ and all other information that he may need during the chat. He can do a keyword search for the information he needs and save a lot of time. The client can increase agent productivity and convenience through customized canned responses, pre-written greetings, notes system, built-in spell-checker, ability to run several chat sessions simultaneously, and the ability to transfer live chats to other operators along with many other multi tasking features. Any growing internet business who wants to deploy live support for the first time should go with Live help Genie to get a hassle free hands on experience. Live help Genie is a software based solution and not a browser based solution Software based solutions are quicker, more reliable and more user friendly. An example of a browser based software is the yahoo web messenger which does not work as well as the installed software based yahoo messenger.
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Tags: Agent, Information, Live help Genie, management, productivity, reliability, Sales, Software, stability, Support
